Privacy Policy

The Sophie Sparkles Method LLC (“The Sparkles Method,” “we,” “us,” or “our”) operates thesparklesmethod.com and the associated membership platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or become a member of our platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information You Provide Directly

• Name and email address when creating an account or signing up for our email list
• Username and password when registering for a membership account
• Billing address collected at checkout via Stripe
• Contact preferences and communication settings
• Video footage submitted for critique purposes via private messaging
• Any information provided in direct messages to Sophie Pittman on the platform

Information Collected Automatically

• IP address, browser type, and device information via Google Analytics
• Pages visited, time spent, and navigation patterns on our website
• Cookies and similar tracking technologies
• Advertising interaction data via Meta Pixel (Facebook/Instagram)
  
  

• To create and manage your membership account
• To deliver lesson content, video critiques, and coaching services
• To process payments through Stripe
• To send automated welcome emails, membership updates, and service notifications
• To send marketing emails via ConvertKit (you may opt out at any time)
• To improve our platform and content based on usage analytics
• To comply with legal obligations
  
  

We do not sell your personal information. We share your information only with trusted third-party service providers necessary to operate our business, including:

• Stripe — payment processing
• Kajabi — platform hosting and membership management
• ConvertKit (Kit) — email marketing
• Google Analytics — website analytics
• Meta (Facebook/Instagram) — advertising pixel
• Calendly — session scheduling
• Zoom — video coaching sessions
  
  

The Sparkles Method serves users of all ages, including children under the age of 13. We comply with the Children’s Online Privacy Protection Act (COPPA). For members under 13, we require verifiable parental consent before collecting any personal information. Parents may review, update, or request deletion of their child’s information by contacting us at [email protected]. We do not knowingly collect personal information from children under 13 without parental consent.

Our website uses cookies to enhance your browsing experience, analyze site traffic, and serve relevant advertisements. You may disable cookies through your browser settings, though some features of our site may not function properly without them. By using our site you consent to our use of cookies as described in our Cookie Policy.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting [email protected]. Note that some information may be retained for legal, accounting, or compliance purposes.

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your personal information
• Opt-Out: You may opt out of marketing emails at any time via the unsubscribe link
• GDPR Rights: If you are located in the European Union, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority
  
  

For any privacy-related questions or requests, contact us at:

The Sophie Sparkles Method LLC
Email: [[email protected]]
Website: [thesparklesmethod.com]